{"id":1016,"date":"2021-09-28T10:29:29","date_gmt":"2021-09-28T08:29:29","guid":{"rendered":"http:\/\/www.xbb.se\/?page_id=1016"},"modified":"2026-03-31T14:38:15","modified_gmt":"2026-03-31T12:38:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.xbb.se\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p class=\"has-text-align-center has-normal-font-size\"><strong>XBB Dongle\u00ae &amp; XBB PowerUnit\u00ae<\/strong><\/p>\n\n\n<div class=\"alignnone\"><style id=\"ea_dynamic_css1615\">#sp-ea-1615 .spcollapsing{height: 0; overflow: hidden; transition-property: height; transition-duration: ms;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single.eap_inactive>.ea-header a {background-color: #bb0000 !important; color: #fff !important;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single{ margin-bottom: 10px; border: 1px solid #e2e2e2; border-radius: 0;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single.ea-expand{ border-color: #e2e2e2;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single:hover{ border-color: #e2e2e2;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header a .eap-title-icon { color: #444;font-size: 20px;} #sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header a .eap-title-custom-icon {max-width: 20px;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header:hover a .eap-title-icon {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single.ea-expand>.ea-header a .eap-title-icon {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header a {padding: 15px 15px 15px 15px; color: #444; font-size: 20px; line-height: 30px; text-align: left; letter-spacing: 0px; text-transform: none;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header:hover a {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single.ea-expand>.ea-header a {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body p,#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body{background: ; padding: 15px 15px 15px 15px; border-radius: 0 0 0 0; color: ; font-size: 16px; text-align: left; letter-spacing: 0px; line-height: 26px; animation-delay: 200ms; text-transform: none;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa:before {color: ; font-size: px; font-style: normal;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.ea-header:hover a .ea-expand-icon.fa:before {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single.ea-expand>.ea-header a .ea-expand-icon.fa:before {color: #444;}#sp-ea-1615 #eap_faq_search_bar_container {display:none; opacity:0;}#sp-ea-1615 #eap_faq_search_bar_container span::before{content:\"\";}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body p{ padding:0px}#sp-ea-1615>.sp-ea-single>.sp-collapse>.ea-body .eap-product-price {color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body .eap-product-price del{color: rgba(68,68,68,0.71);}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body .eap-product-cart-button .woocommerce a { border: 1px solid #DAD6DA;border-radius: 2px;background-color: transparent;color: #444;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body .eap-product-cart-button .woocommerce a:hover { border-color: #444;background-color: #444;color: #fff;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>>.sp-collapse>.ea-body .eap-product-cart-button .eap-product-quantity .eap_input_text {border: 1px solid #DAD6DA;}#sp-ea-1615.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body .eap-product-cart-button a.add_to_cart_button{position: relative;}<\/style><div id=\"sp-eap-accordion-section-1615\" class=\"sp-eap-container\">\t<div id=\"eap_faq_search_bar_container\">\n\t\t<input type=\"search\"  data-shortcode-id=\"1615\" data-autocomplete=\"\" name=\"eap_faq_search_bar_sp-ea\" id=\"eap_faq_search_bar_sp-ea-1615\" placeholder=\"\" value=\"\" onkeyup=\"this.setAttribute('value', this.value);\">\n\t\t<button type=\"button\" id=\"clear-search-button-sp-ea-1615\" class=\"clear-search\"><p class=\"close-icon\"><\/p><\/button>\n\t\t<span><\/span>\n\t<\/div>\n\t<div id=\"sp-ea-1615\" class=\"sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-ea-multi-column=\"\" data-ea-coll=\"\" data-keep-accordion=\"\" data-autoclose=\"\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\" data-autoplaytime=\"3000\" data-expand=\"0\" data-post-id=\"1615\" >\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16150\"  data-accordion-id= \"0\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16150\" href=\"#\" data-title=\"efaq-1-fungerar-xbb-dongle-till-min-bil\" aria-expanded=\"false\">\n\t\t\t\t  1. Does the XBB Dongle work with my car?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16150\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">The most common question we receive, which is why it\u2019s at the top.<\/br><\/br>\n\nRead the following 3 questions below; they should answer your query.<\/br><\/br>\n\nIf you're still unsure, take advantage of the distance selling law and order a kit to try in your car. As long as you don't damage the packaging or the product in any way, returning it within 14 days shouldn't be a problem.<\/br><\/br>\n\nTo test the functionality in your car, you need to create an account in the XBB Configurator app and connect the XBB Dongle to the diagnostic port. Follow the <a href=\"https:\/\/www.xbb.se\/en\/snabbguide\/\" target=\"_self\">installation guide<\/a> to ensure you don\u2019t miss anything!<\/br>\n\nAnother option is to contact your local car workshop. If you're lucky, they use the XBB Dongle, and you may be able to visit them to test it in your car.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16151\"  data-accordion-id= \"1\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16151\" href=\"#\" data-title=\"efaq-2-min-bil-ar-inte-med-i-receptlistan-fungerar-den-anda\" aria-expanded=\"false\">\n\t\t\t\t  2. My car is not on the recipe list, does it still work?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16151\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\"><em>If your car model is not on the list,  <strong>YOU<\/strong> must test with an XBB Dongle\u00ae and the XBB Configurator app to see if the signals are displayed correct in the app.<\/em><\/br><\/br>\n\n<em>It might be the case that a specific recipe works for several car models that are not included in the list, if your car is built on the same model platform and has the same type of headlights as in another recipe. \nHowever, this is not guaranteed, and it is only after testing with an XBB Dongle\u00ae that you can confirm whether it works.<\/em><\/br><\/br>\n\n<em>To find out which other car models share the same platform, check the English version of Wikipedia. Search for your car model and look up the platform it is built on.  \nHere are examples of two common platforms used by the VW Group: <a href=\"https:\/\/en.wikipedia.org\/wiki\/Volkswagen_Group_MQB_platform\" target=\"_blank\" rel=\"noopener\">MQB<\/a> &amp; <a href=\"https:\/\/en.wikipedia.org\/wiki\/Volkswagen_Group_MLB_platform\" target=\"_blank\" rel=\"noopener\">MLB<\/a>.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16152\"  data-accordion-id= \"2\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16152\" href=\"#\" data-title=\"efaq-3-jag-har-provat-en-massa-olika-recept-men-inget-verkar-fungera-fullt-ut\" aria-expanded=\"false\">\n\t\t\t\t  3. I have tried a lot of different recipes but non of them seems to work?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16152\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\"><em>We continuously create and upload new recipes, prioritizing popular cars first, but also adding any cars we get access to as time allows. For car models older than 2010, the XBB System generally does not work.<\/em>\n\n<em>If you have the possibility to visit us in Sala to create a recipe for your car, you can book an appointment via the main menu under \u201cCompatible cars.\u201d<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16153\"  data-accordion-id= \"3\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16153\" href=\"#\" data-title=\"efaq-4-min-bil-ar-inte-med-i-listan-kan-ni-fixa-ett-recept-till-den\" aria-expanded=\"false\">\n\t\t\t\t  4. My car isn't listed as compatible, can you make a recipe for it too?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16153\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\"><em>It is possible to create recipes for most car models newer than 2010. However, we need physical access to that specific car model with your exact type of equipment, such as headlight type, transmission, facelift, etc. Once we have your car or a corresponding model with us, it takes about 2 hours to extract the information we need to create a new recipe.<\/em>\n\n<em>If you have the possibility to visit us in Sala to create a recipe for your car, you can book an appointment via the main menu under \u201cCompatible Car Models.\u201d<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16154\"  data-accordion-id= \"4\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16154\" href=\"#\" data-title=\"efaq-jag-misstanker-att-xbb-dongle-drar-ur-bilbatteriet\" aria-expanded=\"false\">\n\t\t\t\t  I suspect that the XBB Dongle\u00ae drains the car battery?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16154\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>This may happen if the selected recipe is not compatible with your car. Therefore, it is important that your read and understand the last step in our installation manual.<\/em>, read below<\/br><\/br>\r\n\r\n<strong>Important!<\/strong>\u00a0Finish the installation by switching of and lock your car. Then check in the app if the signal SYSTEM_ACTIVE listed.  If so it's important that SYSTEM_ACTIVE gets highlighted with red color (0\/AV\/OFF)  2 minutes after exiting and locking your car. If that doesn't happen the selected recipe isn't compatible with your car and there's a risk of draining the battery. Please try a different recipe.<\/br><\/br>\r\n\r\n<strong><\/br><\/br>It<\/strong> may also be the case that the battery is drained if your car is equipped with a current sensor (<a href=\"https:\/\/youtu.be\/aBl9t3iHP2A\" target=\"_blank\" rel=\"noopener\">BMS sensor<\/a>) on the battery and you have connected directly to the battery terminals. In that case, the car does not detect that you have installed more power consumers and therefore cannot charge the battery correctly, causing the battery to discharge over time. This has nothing to do with XBB products, but rather with connecting additional power consumers to the car, such as lighting, car stereo, amplifiers, etc. To fix this, the connection points must be after the BMS sensor, with the positive cable ideally connected at the car's fuses and the negative cable at a good grounding point on the car's chassis.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16155\"  data-accordion-id= \"5\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16155\" href=\"#\" data-title=\"efaq-jag-far-inte-upp-nagon-xbb-powerunit-i-appen\" aria-expanded=\"false\">\n\t\t\t\t  I do not find my XBB PowerUnit\u00ae in the app?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16155\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em><strong>Reason 1<\/strong>\r\nCheck the wiring to XBB PowerUnit\u00ae. On some relay harnesses on the market, the negative (-) connection is in the wrong place in relation to your XBB PowerUnit\u00ae. Double check that the negative cable goes to pin 6 (GND) on the XBB PowerUnit\u00ae.<\/em><\/br><\/br>\r\n\r\n<em>When holding the XBB PowerUnit\u00ae in your hand with the text\/logo facing you, the left pin should be GND. Follow this cable from the relay kit and double-check that it is grounded. Some relay sockets can easily be re-pinned with a pin removal tool to ensure that GND is in the correct place. It should be noted that we do not manufacture or sell <strong>any<\/strong> relay kits, so if it is wired incorrectly, please take it up with your reseller.\u00a0<\/em><\/br><\/br>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2386\" src=\"https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-195x300.jpg\" alt=\"\" width=\"195\" height=\"300\" srcset=\"https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-195x300.jpg 195w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-665x1024.jpg 665w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-768x1182.jpg 768w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-998x1536.jpg 998w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-1330x2048.jpg 1330w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-8x12.jpg 8w, https:\/\/www.xbb.se\/wp-content\/uploads\/2025\/03\/PowerUnit-connection-scaled.jpg 1663w\" sizes=\"auto, (max-width: 195px) 100vw, 195px\" \/><\/br><\/br>\r\n\r\n<a href=\"https:\/\/www.youtube.com\/watch?v=gKkLxMVfEEk\" target=\"_blank\" rel=\"noopener\">Video showing how to fix the problem.<\/a><\/br><\/br>\r\n<div><em><strong><\/br>Reason 2.<\/strong>\r\nIf XBB PowerUnit\u00ae has previously worked, but is no longer in the app, it is usually due to one of the following.<\/em><\/div>\r\n<div>\r\n<ol>\r\n \t<li><em>The user has updated the firmware\/software in the XBB Dongle\u00ae, in connection with this, the XBB PowerUnit\u00ae and the selected recipe are removed from the system and must be added again in the app.<\/em><\/li>\r\n \t<li><em>If XBB PowerUnit\u00ae is not found in the app despite following point 1, you may have to update the software manually in XBB PowerUnit\u00ae (<a href=\"https:\/\/www.xbb.se\/en\/faq\/\">described in the FAQ<\/a>)<\/em><\/li>\r\n \t<li><em>If it still does not work, the PowerUnit has probably not been mounted in an upright position and thus become water damaged over time and must be replaced.\nAnother option is that you simply did not read the Installation Guide and missed adding an XBB PowerUnit\u00ae to the app.<\/em><\/li>\r\n<\/ol>\r\n<\/div>\r\n<em>Another option is that you simply haven't read the <a href=\"https:\/\/www.xbb.se\/en\/snabbguide\/\">Installation guide<\/a> and forgot to add a XBB PowerUnit in the app.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16156\"  data-accordion-id= \"6\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16156\" href=\"#\" data-title=\"efaq-min-powerunit-blir-overbelastad\" aria-expanded=\"false\">\n\t\t\t\t  My PowerUnit is overloaded \/ Blocked\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16156\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">If your LED bar or auxiliary lights turns off after approximately 10 seconds, even though the high beams are active, it is because you have connected lighting that draws more power than what the XBB PowerUnit is designed for. <\/br><\/br>\n\nIf you have the app running, it will also indicate under the settings for the XBB PowerUnit that the output(s) are blocked due to overload when the outputs are activated while the phone is connected to the XBB Dongle.<\/br><\/br>\n\nThe XBB PowerUnit specifies 15 Amps for Output 1 (Pin 8) and 5 Amps for Output 2 (Pin 5). This information is also stated on the packaging as well as multiple times in the manual. The manual also explains how to avoid overloading. We also provide a wiring example that shows how you can connect it depending on your needs.<\/br><\/br>\n\nThe current (Amps, A) depends on the power (Watts, W) drawn by your lighting and the voltage (V) of your car. In other words, the current can vary for the same light depending on the car battery's voltage and whether the car's alternator is charging. Cold temperatures can also cause the light to draw more power than specified.<\/br><\/br>\n\nSo, how do you know how much current is being drawn?\nBy using Ohm's Law, which states the following: Power \/ Voltage = Current (Amps).\nFor example: If your new LED bar draws 250 W according to the manufacturer and your car battery is at 12.7 V, your LED light bar will draw approximately 19.7 A.\n19.7 A is, as you might know, more than 15 A, which means you will overload the output on your XBB PowerUnit if you connect it directly to one output. In this case, you will need to connect your lighting to a power relay, which is then activated by your XBB PowerUnit.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16157\"  data-accordion-id= \"7\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16157\" href=\"#\" data-title=\"efaq-jag-far-inte-upp-xbb-dongle-i-appen\" aria-expanded=\"false\">\n\t\t\t\t  I do not find my XBB Dongle\u00ae in the app?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16157\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>If you have been connected to the XBB Dongle \u00ae with the phone before but more than 10 minutes have passed since you closed the app, the XBB Dongle \u00ae stops being visible to the phone. <\/br><\/br>In order to then be able to connect to the XBB Dongle \u00ae again , you must pull it out of the OBD2 port and put it back in again. If you want it to always be visible to the phone, you must click on the main menu in the top left corner and then select Pair with the phone.<\/em><\/br><\/br>\r\n\r\n<em>Du\u00a0<u>have to<\/u>\u00a0have Location settings enabled in your phone. If it still does not work, try removing the XBB Dongle\u00ae from the diagnostic socket and reconnecting it.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16158\"  data-accordion-id= \"8\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16158\" href=\"#\" data-title=\"efaq-mina-lampor-led-ramp-slocknar-efter-ca-10s\" aria-expanded=\"false\">\n\t\t\t\t  My Led-bar \/ auxiliary lights turns off after 10 seconds?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16158\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThis is because you have overloaded the output(s) of your XBB PowerUnit. To prevent it from breaking, it will automatically turn off the outputs after about 10 seconds.&lt;\/br&gt;&lt;\/br&gt;\r\n\r\nOutput 1 can handle 15 Amps, i.e. about 180 W. However, some online stores lack the knowledge to calculate the power\/current, which leads them to sell XBB PowerUnit together with ready-made lighting packages that will never work if you do not use an extra power relay. How to connect with an extra relay, you can see in our <a href=\"https:\/\/www.xbb.se\/en\/kopplingsexempel\/\" target=\"_blank\" rel=\"noopener\">XBB PowerUnit\u00ae wiring guide<\/a> but also in this <a href=\"https:\/\/youtu.be\/L0rcNkTycZs\" target=\"_blank\" rel=\"noopener\">video clip.<\/a>.&lt;\/br&gt;&lt;\/br&gt;\r\n\r\nTip: contact the company you bought the light kit from and point this out to them and they might take action.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq16159\"  data-accordion-id= \"9\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse16159\" href=\"#\" data-title=\"efaq-mercedes-e-c-glc-2021-och-framat-w214-w206-x254\" aria-expanded=\"false\">\n\t\t\t\t  Mercedes E\/C\/GLC 2021 och fram\u00e5t (W214\/W206\/X254)\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16159\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tP\u00e5 nyare Mercedesmodeller som bygger p\u00e5 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Mercedes-Benz_MRA_platform#Second_generation_MRA2\" target=\"_blank\" rel=\"noopener\">\u00a0MRA2 plattformen<\/a> fungerar det inte att montera XBB Dongle\u00ae i diagnusuttaget. Detta pga av att Mercedes inte l\u00e4ngre anv\u00e4nder CAN-bus som kommunikationsgr\u00e4nssitt via diagnusuttaget. P\u00e5 dessa modeller beh\u00f6ver man ist\u00e4llet koppla in sig p\u00e5 bilens interna CAN-bus n\u00e4tverk. Detta kan g\u00f6ras med en en vanlig XBB Dongle\u00ae tillsammans med v\u00e5rt <a href=\"https:\/\/www.xbb.se\/en\/adapterkablage\/\" target=\"_blank\" rel=\"noopener\">Adapterkablage<\/a> alternativt med v\u00e5r produkt <a href=\"https:\/\/www.xbb.se\/en\/pp-can-fd\/\" target=\"_blank\" rel=\"noopener\">PP-CAN-FD<\/a>.\r\n\r\nDock finns det n\u00e5gra villkor..\r\n<ul>\r\n \t<li>Din XBB Dongle\u00ae m\u00e5ste st\u00f6dja CAN-FD vilket den g\u00f6r fr\u00e5n och med h\u00e5rdvaruversion 2*.<\/li>\r\n \t<li>Du beh\u00f6ver ett <a href=\"https:\/\/www.xbb.se\/en\/adapterkablage\/\" target=\"_blank\" rel=\"noopener\">Adapterkablage<\/a>.<\/li>\r\n \t<li>Du beh\u00f6ver vara tekniskt kunnig inom fordonselektronik och har r\u00e4tt verktyg f\u00f6r jobbet.<\/li>\r\n \t<li>Recepten som finns tillg\u00e4ngliga f\u00f6r MRA2 plattformen hittas under Kompatibla bilmodeller &#8211; PP-CAN &#8211; Mercedes<\/li>\r\n<\/ul>\r\n* H\u00e5rdvaruversion 2 har tillverkats och s\u00e5lts sedan juni 2024. Det finns tyv\u00e4rr ingen s\u00e4tt att se p\u00e5 utsidan vilken modell man har utan man m\u00e5ste koppla upp sig till sin XBB Dongle\u00ae med appen f\u00f6r att kontrollera detta. F\u00f6r att se vilken version man har klickar man p\u00e5 inst\u00e4llningarna f\u00f6r XBB Dongle\u00ae och sen p\u00e5 &#8221;Om XBB Dongle&#8221;, st\u00e5r det XBB-Dongle-2 under modell har man den h\u00e5rdvaran som st\u00f6djer CAN-FD.\u00a0 Ut\u00f6ver st\u00f6det f\u00f6r CAN-FD \u00e4r det ingen skillnad fr\u00e5n h\u00e5rdvaruversion 1.\r\n\r\n&nbsp;\r\n\r\n&nbsp;<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161510\"  data-accordion-id= \"10\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161510\" href=\"#\" data-title=\"efaq-det-ar-en-fordrojning-vid-tillslag-franslag\" aria-expanded=\"false\">\n\t\t\t\t  There is a delay when turning on and off the highbeam?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161510\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tIn a few car models, there may be a slight delay in both activation and deactivation. This delay is usually between 30\u201380 ms and is due to a combination of factors: the XBB PowerUnit does not activate the outputs until the car\u2019s high beams are fully activated\/deactivated, and the data signals from the car \u2013 XBB Dongle \u2013 XBB PowerUnit take about 10\u201330 ms. <\/br><\/br>\nAdditionally, some LED lights have a \"built-in\" delay of about 100\u2013150 ms from the moment the light bar\/LED light receives power to when it actually lights up, regardless of how the light is connected.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161511\"  data-accordion-id= \"11\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161511\" href=\"#\" data-title=\"efaq-jag-maste-starta-om-xbb-dongle-varje-gang-for-att-den-ska-fungera\" aria-expanded=\"false\">\n\t\t\t\t  I have to restart the XBB Dongle every time for it to work?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161511\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThere is nothing wrong with your XBB Dongle; it has simply gone into standby mode to prevent the car's battery from being affected when the car is turned off. Inside the XBB Dongle is an accelerometer that detects movements such as vibrations and shaking. <\/br><\/br>This small component is necessary, depending on the car model\/recipe, to determine if the car is started and in motion. When it detects movement, it wakes up and starts listening\/communicating with the car to retrieve the necessary information for proper functionality.<\/br><\/br>\n\nHowever, sometimes movements like closing the car door or starting the engine may be too weak for the accelerometer\/software to detect, and the XBB Dongle may not wake up from standby mode, which can give the impression that it\u2019s not working.<\/br><\/br>\n This is usually resolved by simply driving the car, as the resulting movements and vibrations will wake it up automatically. You can also try tapping lightly on the XBB Dongle with your hand to see if it wakes up and functions as expected.<\/br><\/br>\n\nFor certain car models, this feature is required by the recipe, while for others, the data from the accelerometer isn\u2019t necessary because the XBB Dongle receives information via the CAN bus about whether the car is started.<\/br><\/br>\n\nGyroscope, gyro, memory loss, won't start, unplug.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161512\"  data-accordion-id= \"12\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161512\" href=\"#\" data-title=\"efaq-jag-maste-ladda-om-receptet-varje-gang-for-att-xbb-dongle-ska-fungera\" aria-expanded=\"false\">\n\t\t\t\t  I have to reload the recipe every time for the XBB Dongle to work\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161512\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThere is nothing wrong with your XBB Dongle; it has simply gone into standby mode to prevent the car's battery from being affected when the car is turned off. Inside the XBB Dongle is an accelerometer that detects movements such as vibrations and shaking. <\/br><\/br>\n\nThis small component is necessary, depending on the car model\/recipe, to determine if the car is started and in motion. When it detects movement, it wakes up and starts listening\/communicating with the car to retrieve the necessary information for proper functionality.<\/br><\/br>\n\nHowever, sometimes movements like closing the car door or starting the engine may be too weak for the accelerometer\/software to detect, and the XBB Dongle may not wake up from standby mode, which can give the impression that it\u2019s not working. This is usually resolved by simply driving the car, as the resulting movements and vibrations will wake it up automatically. You can also try tapping lightly on the XBB Dongle with your hand to see if it wakes up and functions as expected.<\/br><\/br>\n\nFor certain car models, this feature is required by the recipe, while for others, the data from the accelerometer isn\u2019t necessary because the XBB Dongle receives information via the CAN bus about whether the car is started.\n\nGyroscope, gyro, memory loss, won't start, unplug.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161513\"  data-accordion-id= \"13\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161513\" href=\"#\" data-title=\"efaq-mina-extraljus-drar-mera-strom-an-dom-15-a-som-xbb-powerunit-klarar-av-kan-jag-inte-anvanda-ert-system-da\" aria-expanded=\"false\">\n\t\t\t\t  My auxiliary lights draws more current than the 15 A that XBB PowerUnit\u00ae can handle, can I not use your system then?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161513\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">Yes, it is possible to take advantage of the XBB Dongle\u00ae &amp; XBB PowerUnit\u00ae, but you need to use an extra relay to handle the higher current. <a href=\"https:\/\/www.xbb.se\/en\/kopplingsexempel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wiring guide<\/a> is found on our website www.xbb.se, then click XBB Dongle to proceed. There is also a video clip that shows how to do it.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161514\"  data-accordion-id= \"14\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161514\" href=\"#\" data-title=\"efaq-fordrojning-vid-tillslag\" aria-expanded=\"false\">\n\t\t\t\t  Delay when activated?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161514\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<span style=\"font-family: Calibri, sans-serif\">Many believe that the delay, which sometimes occurs between activating the high beam lever or automatic high beam activation and when your lights or LED bar start to illuminate, is caused by the Bluetooth communication between the XBB Dongle and the XBB PowerUnit.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">It's not that simple; the main culprit in this scenario is primarily your car's headlights and, in some cases, your LED bar or LED lights.<\/span>\r\n\r\n<strong><span style=\"font-family: Calibri, sans-serif\">Below is a more detailed explanation for those interested.<\/span><\/strong>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Let\u2019s go through it again! We\u2019ll start with Volvo. Drive the car up to a wall and turn on your high beams (not the flash-to-pass, but with the lever pushed forward) without the auxiliary lights connected.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">The car's high beams will activate immediately, and after approximately 100ms, the brightness will increase further.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Volvo refers to this as \"enhanced high beams,\" designed to help the eyes adjust to the higher light output. XBB receives the high beam signal once this enhanced high beam is fully activated.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">This is the reason for the delay, specifically with Volvo and their Full LED Active High Beam System on the SPA platform.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">From the moment the Dongle receives the high beam signal, it takes a maximum of 7.5 milliseconds for the PowerUnit to receive the signal via BLE.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">The CAN data in the dongle is read every 10 milliseconds, so the theoretical maximum time to read the signal and activate the output wirelessly is 17.5 milliseconds.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Most car models respond to a CAN message with the high beam value within 20-30 milliseconds. Adding this to the calculation, the total maximum delay is 47.5 milliseconds.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">However, note that all of this is interwoven between different systems and clocks, so a more realistic delay is around half of this\u2014approximately 25 milliseconds.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Specifically for Volvo, both the left and right headlights are read, which adds additional time. This is done to check if either of the lights has dimmed when the adaptive lighting is activated, ensuring that the light bar can be turned off accordingly.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">In most recipes, we detect the activation of the high beams from the central module, which the car's headlights also read from. In certain configurations, such as with VAG cars, the light bar may sometimes turn on before the original high beams, as the signal in question is sent out and picked up by the dongle before the car's headlights activate.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">The issue with delays is most noticeable when using light bars or auxiliary lights with built-in delays designed to protect the electronics in the lighting. For example, Lazer has included this feature in some of their light bars.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">To clarify, the delay is **NOT** caused by the BLE communication between the dongle and the PowerUnit.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">I tidigare recept s\u00e5 hade vi en timeout p\u00e5 100ms om en specifik signal inte fanns, exempelvis p\u00e5 en manuellt v\u00e4xlad bil s\u00e5 l\u00e4ste vi ut v\u00e4xelinformation fr\u00e5n automatl\u00e5dan, n\u00e4r denna inte svarade s\u00e5 v\u00e4ntade donglen 100ms innan den gick vidare och l\u00e4ste ute helljus signalen igen, detta gav upphov till en f\u00f6rdr\u00f6jning som de allra flesta var &#8221;n\u00f6jda&#8221; med, men i sj\u00e4lva verket fr\u00e5n min sida var ett felaktigt recept.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Vi har succesivt byggt om de flesta recept s\u00e5 att, denna f\u00f6rdr\u00f6jning \u00e4r l\u00e4ngre 500ms s\u00e5 att det ska upplevas som &#8221;f\u00f6rj\u00e4vligt&#8221; och antingen hitta ett annat recept f\u00f6r sin aktuella bilmodell, eller kontakta oss f\u00f6r att antingen uppdatera receptet s\u00e5 att signalerna l\u00e4ses ut parallellt (=ingen f\u00f6rdr\u00f6jning). Eller skapa ett nytt recept utan &#8221;on\u00f6diga&#8221; signaler.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">Generally, there should be no noticeable delay with the XBB system. If there is a slight delay (&lt;100ms), it is due to the reading technique and the car&#039;s response time.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">In later Volvo recipes, we have also included the reading of the high beam lever and combined those signals with the HIGHBEAM signal to reduce delay. However, in the specific case of Volvo, there is unfortunately still a delay due to the enhanced high beam system. For instance, in our V60 test platform, which we used for many years, I could observe 2-3 CAN messages where the high beam indicated \"off,\" even though the high beam was actually activated.<\/span>\r\n\r\n<span style=\"font-family: Calibri, sans-serif\">During normal driving, We didn't find the delay particularly bothersome; it was more noticeable when flashing the high beams at someone or when standing in front of a wall and blinking the auxiliary lights, similar to what you see in the video.<\/span><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161515\"  data-accordion-id= \"15\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161515\" href=\"#\" data-title=\"efaq-min-pixel-telefon-sager-wrong-pin-eller-incorrect-passkey-nar-jag-forsoker-para-xbb-dongle-varfor\" aria-expanded=\"false\">\n\t\t\t\t  My Pixel phone says \u201cWrong PIN\u201d or \u201cIncorrect passkey\u201d when I try to pair the XBB Dongle, why?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161515\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThis is not a fault with the XBB Dongle but a known issue with certain Pixel phones. The product works as intended on other Android phones and on iPhone. Several users have reported the same problem in Google\u2019s own forum:\n\n[https:\/\/support.google.com\/pixelphone\/thread\/352778648\/wrong-passkey-or-pin-message-while-pairing-a-blueooth-devce?hl=en&amp;fbclid=PAT01DUANHr9ZleHRuA2FlbQIxMAABp_32EnLHVgwg6u-bOWMfrx2jciydEq5m0IFaqifBk_55ZFo_9-bDzTRXiGdL_aem_JHJCV3Ljx09CfCPWUe1a0Q](https:\/\/support.google.com\/pixelphone\/thread\/352778648\/wrong-passkey-or-pin-message-while-pairing-a-blueooth-devce?hl=en&amp;fbclid=PAT01DUANHr9ZleHRuA2FlbQIxMAABp_32EnLHVgwg6u-bOWMfrx2jciydEq5m0IFaqifBk_55ZFo_9-bDzTRXiGdL_aem_JHJCV3Ljx09CfCPWUe1a0Q)\n\nPixel, Android, Google<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161516\"  data-accordion-id= \"16\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161516\" href=\"#\" data-title=\"efaq-min-belysning-fungerar-inte-efter-bilservicen-verkstadsbesoket\" aria-expanded=\"false\">\n\t\t\t\t  My lights do not work after the car service\/workshop visit?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161516\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tMost car manufacturers are constantly working to improve the software in their vehicles. Some car models are updated automatically over the internet, but it\u2019s also common for your authorized service center to update your car\u2019s software during a service visit, sometimes without your knowledge. In rare cases, such updates may cause our XBB Dongle to no longer function as expected.<\/br><\/br>\n\nThis could happen, for example, if Volvo changes something in their software, making the data information no longer align with what our XBB Dongle expects. In the best-case scenario, this issue can be resolved by updating your recipe to the latest version via the app. However, if the problem persists, you need to contact our support team so that we become aware of the issue and can work on a solution. Please use our support form on the website to report this.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161517\"  data-accordion-id= \"17\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161517\" href=\"#\" data-title=\"efaq-hur-uppdaterar-jag-firmware-mjukvaran\" aria-expanded=\"false\">\n\t\t\t\t  How do I update the firmware?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161517\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tTo update the firmware in the XBB Dongle, click on the Main Menu (the three lines in the top left corner) and select \"Update Firmware.\" The app will then retrieve the current program version and suggest an upgrade if one is available.<\/br><\/br>\n\nXBB PowerUnit<\/br>\nTo update the firmware in the PowerUnit, you first need to unplug the XBB Dongle from the diagnostic port. After removing the XBB Dongle, click on the Main Menu (the three lines in the top left corner) and select \"Update Firmware.\" Then, select the PowerUnit you want to update. The app will retrieve the current program version and suggest an upgrade if one is available.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161518\"  data-accordion-id= \"18\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161518\" href=\"#\" data-title=\"efaq-jag-uppdaterade-firmwaren-och-nu-fungerar-ingenting-langre\" aria-expanded=\"false\">\n\t\t\t\t  I updated the Firmware and now nothing works anymore?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161518\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>When you update the firmware version in the XBB Dongle, you must select the recipe again and add the XBB PowerUnit as all settings are reset to zero during the update.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161519\"  data-accordion-id= \"19\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161519\" href=\"#\" data-title=\"efaq-fungerar-xbb-dongle-pa-bilar-med-led-matrix-och-automatisk-avblandning\" aria-expanded=\"false\">\n\t\t\t\t   Does the XBB Dongle\u00ae work on cars with LED Matrix and Auto Dimming?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161519\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>Yes, it works. However, the recipe in question must have been developed for adaptive high beam, this is stated in the recipe description if\/how this is available. <\/em>\r\n\r\n<em>However, if you have very powerful auxiliary lights or a powerful LED bar, the road signs may reflect back so much light that the car wants to turn off the high beam or redirect it, and then the XBB PowerUnit\u00ae output will also be turned off. <\/em>\r\n\r\n<em>It's worth considering that the risk of dazzling other road users increases when you install more lighting on your car than what the automation is adapted for, i.e. your auxiliary lights\/LED bar shine much further than what the car's camera system can see.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161520\"  data-accordion-id= \"20\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161520\" href=\"#\" data-title=\"efaq-bilen-har-fatt-felkoder-felmeddelanden-i-samband-med-installation\" aria-expanded=\"false\">\n\t\t\t\t  The car has received error codes\/messages during the installation.\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161520\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThe most common cause is that the car\u2019s battery was disconnected during the installation, which can generate various error messages in the car. These error messages usually disappear after driving the car a few kilometers.<\/br><\/br>\n\nAnother possible cause is that the XBB PowerUnit\/lighting was connected directly to the negative terminal of the car battery. This prevents the car\u2019s BMS (Battery Management System) sensor from detecting the new load, which in turn means the alternator will not charge the battery sufficiently. As a result, the battery voltage gradually drops, potentially causing various error messages.<\/br><\/br>\n\nThis issue can be resolved by grounding the lighting, XBB PowerUnit, or any other retrofitted equipment to a proper grounding point on the chassis and NOT directly to the car battery.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161521\"  data-accordion-id= \"21\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161521\" href=\"#\" data-title=\"efaq-min-belysning-lyser-konstant\" aria-expanded=\"false\">\n\t\t\t\t  My LED-bar\/ auxiliary lights is always on?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161521\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tYou have most likely connected the cables to the XBB PowerUnit incorrectly and confused the cable from the battery and the cable to the lighting. The positive (+) must be connected to pin 2.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161522\"  data-accordion-id= \"22\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161522\" href=\"#\" data-title=\"efaq-var-kopplas-xbb-dongle-in-pa-tesla-model-y\" aria-expanded=\"false\">\n\t\t\t\t  Where should the XBB Dongle be installed on a Tesla Model Y?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161522\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tThe placement of the XBB Dongle installation depends on the car's model year. However, a common factor for all models is that the XBB Dongle cannot be connected to the diagnostic port, as is possible with traditional fossil-fuel cars. This is because the necessary CAN-bus information is not available through that port.<\/br><\/br>\n\nOur experience shows that for Tesla Model Y vehicles manufactured in early 2023 or earlier, the XBB Dongle should be connected between the front seats, underneath the rear seat ventilation unit. To access the connection, a plastic cover needs to be removed. Behind the cover, there is a blue connector that must be disconnected. A splitter cable, which connects between the two blue connectors, is required for installation. This cable can be purchased from some of our resellers or from companies specializing in Tesla accessories. We do not manufacture or sell this cable ourselves.<\/br><\/br>\n\nFor model years from the third quarter of 2023 and later, the blue connector is instead located on the side of the center console, just to the right of the driver\u2019s leg. The felt mat must be removed, and behind it, there is a wiring harness. Here too, a splitter cable is required, connecting between the car\u2019s original connectors.\r\n\r\n&nbsp;<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161523\"  data-accordion-id= \"23\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161523\" href=\"#\" data-title=\"efaq-vilken-xbb-dongle-ska-jag-har-till-min-tesla\" aria-expanded=\"false\">\n\t\t\t\t  Which XBB Dongle\u00ae should I get for my Tesla?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161523\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tSince Tesla is a fully electric vehicle, it does not need to adhere to the same standards as fossil-fueled cars. This means, among other things, that on certain models, there is a diagnostic port (OBD2) near the driver\u2019s seat, but the data available there is insufficient to control your lighting via the XBB Dongle. In such cases, a special cable must be used to connect the XBB Dongle at a different location in the car. More on this further down in the response.<\/br><\/br>\n\nFor some models (S &amp; X) during a certain period (2012\u20132019), the correct data is available in the diagnostic port. However, Tesla has placed the communication pins (CAN-H &amp; CAN-L) on different pins compared to all other car models. This means you will need a specific XBB Dongle that is customized for these models. It looks like a standard XBB Dongle but is marked with a label on the side and comes in a red\/black package, as opposed to the standard XBB Dongle, which comes in a blue\/black package.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161524\"  data-accordion-id= \"24\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161524\" href=\"#\" data-title=\"efaq-jag-har-en-tesla-model-3-y-det-star-att-jag-maste-ha-en-specialkabel-kan-jag-kopa-den-av-er\" aria-expanded=\"false\">\n\t\t\t\t  I have a Tesla Model 3 \/ Y, according the the recipe I need a special cable? Can I buy it from you?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161524\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">Yes, it is true that a special cable is needed, but it is not something we sell. The cable is for \"creating\" a new OBD2 connector as the one sitting by the driver's legroom does not contain the CAN-bus information needed for the XBB Dongle\u00ae to function. You can find more information about the type of cable on various Tesla forums . Some retailers also have ready kits complete with XBB Dongle &amp; cable so take a look there.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161525\"  data-accordion-id= \"25\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161525\" href=\"#\" data-title=\"efaq-jag-har-en-tesla-model-s-x-vad-behover-jag-tanka-pa-da\" aria-expanded=\"false\">\n\t\t\t\t  I have a Tesla model S \/ X what should I consider?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161525\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>If you have a Tesla Model S or X, you will need a special Tesla Dongle, which comes in a red package instead of the blue standard version. Note that other Tesla models should use the standard version. This applies to models from 2012\u20132021.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161526\"  data-accordion-id= \"26\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161526\" href=\"#\" data-title=\"efaq-maste-min-telefon-vara-med-i-bilen-for-att-system-ska-fungera\" aria-expanded=\"false\">\n\t\t\t\t  Does my phone have to be in the car for the system to work?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161526\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tNo, a phone is only needed during installation and if you want to change recipes, settings or update the software.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161527\"  data-accordion-id= \"27\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161527\" href=\"#\" data-title=\"efaq-maste-xbb-dongle-sitta-i-diagnosuttaget-hela-tiden\" aria-expanded=\"false\">\n\t\t\t\t  Does the XBB Dongle\u00ae have to be in the diagnostic socket at all times?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161527\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>Yes it must sit there all the time due to that it reads the car status on headlights etc. continuously and controls XBB PowerUnit\u00ae<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161528\"  data-accordion-id= \"28\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161528\" href=\"#\" data-title=\"efaq-jag-har-besiktigat-bilen-och-efter-det-fungerar-inte-langre-min-led-ramp\" aria-expanded=\"false\">\n\t\t\t\t  My car has been to the workshop and after that my LED bar no longer works?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161528\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>Your XBB Dongle\u00ae has been removed from the diagnostic socket by the inspector\/mechanic and they forgot to put it back. They use the same socket to read out error codes etc. from the car when they inspect it, so just put the XBB Dongle\u00ae back in the socket and it works as it should again after a few seconds.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161529\"  data-accordion-id= \"29\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161529\" href=\"#\" data-title=\"efaq-nar-jag-mater-pa-utgangarna-pa-xbb-powerunit-sa-visar-matinstrumentet-ca-12-v-fast-utgangarna-inte-ar-aktiverade\" aria-expanded=\"false\">\n\t\t\t\t  When I measure the outputs on the XBB PowerUnit\u00ae, the measuring instrument shows approx. 12 V even though the outputs are not activated?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161529\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>It's supposed to be like that, it enables the XBB PowerUnit\u00ae to detect short circuit on the outputs.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161530\"  data-accordion-id= \"30\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161530\" href=\"#\" data-title=\"efaq-jag-ska-koppla-in-en-xbb-powerunit-men-vart-tar-jag-strommen-spanningen-fran-hur-kopplar-jag-in-xbb-powerunit\" aria-expanded=\"false\">\n\t\t\t\t  I'm about to connect an XBB PowerUnit\u00ae to my car but where do I get the current \/ voltage from? How do I connect XBB PowerUnit\u00ae to my car?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161530\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">If possible, you can connect directly to the car battery, but in many modern cars, the battery has a current monitoring system. It is important to connect after the current monitoring system and not between the current monitoring system and the battery terminal. If you have a battery with current monitoring and connect directly to the battery terminal, it can result in the battery being drained while driving with auxiliary lights or the LED light bar activated, as the car does not account for the additional lighting.\n\nWhat is a BMS sensor?\nIn this video, Kalle explains what it is.  <a href=\"https:\/\/youtu.be\/aBl9t3iHP2A?si=Rh549CxLe-9KCImr\" target=\"_blank\" rel=\"noopener\">Youtube!<\/a><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161531\"  data-accordion-id= \"31\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161531\" href=\"#\" data-title=\"efaq-jag-vet-inte-vad-jag-har-for-typ-av-helljus-pa-min-bil\" aria-expanded=\"false\">\n\t\t\t\t  I don't know what type of headlight I have on my car?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161531\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\">Contact your brand workshop, they should be able to find out what type of headlight you have.\nYou can also try visiting https:\/\/www.car.info\/ and see what kind of lighting is listed there.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161532\"  data-accordion-id= \"32\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161532\" href=\"#\" data-title=\"efaq-jag-vill-kunna-stanga-av-led-rampen-nar-det-snoar-eller-pa-sommaren\" aria-expanded=\"false\">\n\t\t\t\t  I want to be able to turn off the LED bar when it is snowing or in the summer?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161532\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>1. There is a wireless push button (XBB Smart Button) that can be added to the system, which can be used to switch on or off the outputs. <\/em>\r\n\r\n<em>Remove the XBB Dongle\u00ae from the diagnostic socket, then the XBB PowerUnit is switched off. If you put the XBB Dongle\u00ae back in the socket again, everything works as it should after a few seconds, turn off the ignition before disconnecting &amp; plugging in the XBB Dongle\u00ae.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161533\"  data-accordion-id= \"33\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161533\" href=\"#\" data-title=\"efaq-jag-har-redan-en-annan-modul-pryl-grej-monterad-i-diagnosuttaget-sa-jag-far-inte-dit-en-xbb-dongle\" aria-expanded=\"false\">\n\t\t\t\t  I already have another module \/ gadget \/ thing mounted in the diagnostic socket so I can not get an XBB Dongle\u00ae there?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161533\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>There is a wiring (Y-splitter) that you can put in the socket, this way you can have two modules connected at the same time. There is also an extension cable if you only need to move the XBB Dongle\u00ae a bit.<\/em>\r\n\r\n<em>Note! We can not guarantee function together with other types of devices that are in the OBD2 socket, but this must be tested, both so that the XBB Dongle works correctly and also the other device.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161534\"  data-accordion-id= \"34\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161534\" href=\"#\" data-title=\"efaq-efter-att-jag-installerade-erat-xbb-kit-fick-jag-en-massa-felmeddelanden-i-bilens-display\" aria-expanded=\"false\">\n\t\t\t\t  After I installed XBB Dongle\u00ae several error messages appeared in my cars display.\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161534\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>You have probably disconnected the battery during the installation and on many modern cars that can result in many different error messages. They often disappear after a drivning for a while. If they don't disappear contact a workshop or use some kind off OBD2 device that can delete error codes.<\/em>\r\n\r\n<em>It may also be that you have chosen a recipe that does not suit your car. Try another recipe, it is important that you follow the manual and check the status of the signal SYSTEM_ACTIVE via the app.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161535\"  data-accordion-id= \"35\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161535\" href=\"#\" data-title=\"efaq-vad-betyder-de-olika-signalerna-i-appen\" aria-expanded=\"false\">\n\t\t\t\t  What does the different signals mean in the app?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161535\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\"><em>Each recipe is unique to its respective car model and can therefore vary! In some recipes, there are only a few signals to choose from, while other recipes may contain significantly more signals. Below are some examples of signals that might be included in a recipe:<\/em><br>\n<em>\u2013<strong>\u00a0HIGHBEAM:\u00a0<\/strong>Shows a steady green light (ON) when the XBB Dongle\u00ae detects that the car's high beam is active.<br>\n<strong>\u2013 LOWBEAM:\u00a0<\/strong>Shows a steady green light (ON) when the XBB Dongle\u00ae detects that the car's low beam is active.<br>\n<strong>\u2013 REVERSELIGHT:\u00a0<\/strong>Shows a steady green light (ON) when the XBB Dongle\u00ae detects that the car's reverse light is active.<br>\n<strong>\u2013 IGNITION:<\/strong>Shows a steady green light (ON) when the XBB Dongle\u00ae detects that the car's ignition is activated.<br>\n<strong>\u2013 SYSTEM_ACTIVE:<\/strong>\u00a0Steady green = XBB Dongle\u00ae is activated (Ignition on or equivalent signal). This signal must turn red (OFF\/Sleep mode) approximately 2 minutes after the car is locked and possibly armed. If it switches between OFF\/ON, it indicates that it is transitioning into Sleep mode.\n\n\n\n\n\n\n<br>\n<strong>\u2013 LOW_BATT:<\/strong>Low battery voltage detected: If it shows a steady green light (ON) or alternates between red and green, the outputs on the XBB PowerUnit\u00ae will not activate. Charge the battery or start the car to resolve the issue.<br>\n<strong>\u2013 VOLTAGE:<\/strong>Here, you can check the battery voltage by adjusting the slider (display output value). For example, if the value is 127, it means the battery voltage is approximately 12.7 volts.<br>\n<strong>\u2013 SYSTEM_ON:<\/strong>\u00a0Check SYSTEM_ACTIVE to verify the system's status.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161536\"  data-accordion-id= \"36\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161536\" href=\"#\" data-title=\"efaq-jag-har-en-volvo-men-far-inte-i-xbb-dongle-i-diagnosuttaget\" aria-expanded=\"false\">\n\t\t\t\t  I have a Volvo but I'm having a hard time to insert the XBB Dongle\u00ae into the ODB2 socket?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161536\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\tVolvo's diagnostic port differs from other car brands, which makes the XBB Dongle\u00ae very difficult to insert\u2014but it does fit. It works well with all other car models. In the spring of 2022, we switched to a different connector that fits Volvo's diagnostic port better, so this issue has been resolved with XBB Dongles produced after May 1, 2022.<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161537\"  data-accordion-id= \"37\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161537\" href=\"#\" data-title=\"efaq-min-belysning-fungerar-inte-langre\" aria-expanded=\"false\">\n\t\t\t\t  My auxiliary lights stopped working?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161537\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>Try unplugging the XBB Dongle\u00ae from the diagnostic socket and plugging it back in. Also take the opportunity to update the software (Firmware) and the recipe as we are constantly working on improving it and working out bugs in the system.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161538\"  data-accordion-id= \"38\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161538\" href=\"#\" data-title=\"efaq-hur-lagger-jag-till-en-xbb-smart-button\" aria-expanded=\"false\">\n\t\t\t\t  How do I add an XBB Smart Button?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161538\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper translation-block\"><em>First, an XBB PowerUnit\u00ae must be added. After that, the procedure is almost the same. In the app, under the PowerUnit tab, tap the<\/em> <em><span class=\"material-icons\">add<\/span>button and select \u201cAdd XBB Button,\u201d then follow the on-screen instructions. Once it has been added, go to its settings and choose what should happen on a single and double press.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161539\"  data-accordion-id= \"39\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161539\" href=\"#\" data-title=\"efaq-min-belysning-fungerar-men-blinkar-till-ibland\" aria-expanded=\"false\">\n\t\t\t\t  My lighting works but flashes sometimes?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161539\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>Our way of designing recipes is constantly evolving and getting better and better. Try deleting your existing recipe and reinstalling it, you can also check if there is a new variant of recipe for your car.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"ea-card  sp-ea-single\" id=\"esp_faq161540\"  data-accordion-id= \"40\">\n\n\t\t<h class=\"ea-header\">\n\t\t\t<a class=\"collapsed\" data-sptoggle=\"spcollapse\" rel=\"nofollow\" data-sptarget=\"#collapse161540\" href=\"#\" data-title=\"efaq-jag-har-hort-att-jag-maste-ha-ett-can-bus-interface-for-min-bil-eller-fungerar-det-med-xbb-dongle\" aria-expanded=\"false\">\n\t\t\t\t  I have heard that I need to have a CAN bus interface for my car or does it work with XBB Dongle\u00ae?\t\t\t<\/a>\n\t\t<\/h>\n\n\t\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse161540\" data-parent=\"#sp-ea-1615\">\n\t\t<div class=\"ea-body\"> \n<div class=\"ea-content-wrapper\"> \n\t<em>XBB Dongle\u00ae reads the CAN-bus system just like our competitors in the market. However, we have chosen to do it in a way that makes your job much easier while you do not have to make any interventions on the car's wiring and risk incorrect connections, error codes etc.<\/em><\/div>\n<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div><\/div>\n\n\n<p><a href=\"https:\/\/www.xbb.se\/en\/snabbguide\/\">Link to our installation manual.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/youtu.be\/KBsbvsVQm0s\">Link to Installation Video.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.xbb.se\/en\/xbb-dongle-xbb-powerunit\/\">Link to the website<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.xbb.se\/en\/help\/\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a>.<\/p>\n\n\n\n<p>Good luck!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"259\" src=\"https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-1024x259.png\" alt=\"\" class=\"wp-image-1634\" style=\"width:512px;height:130px\" srcset=\"https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-1024x259.png 1024w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-300x76.png 300w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-768x195.png 768w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-1536x389.png 1536w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-18x5.png 18w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-570x143.png 570w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-380x95.png 380w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent-285x72.png 285w, https:\/\/www.xbb.se\/wp-content\/uploads\/2022\/11\/Innoware-Development-SVART-Transparent.png 1820w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><a href=\"http:\/\/www.xbb.se\/en\/\">www.xbb.se<\/a> \/ <a href=\"http:\/\/www.innoware.se\">www.innoware.se<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>XBB Dongle\u00ae &amp; XBB PowerUnit\u00ae L\u00e4nk till v\u00e5r Installationsguide L\u00e4nk till Installationsvideo. L\u00e4nk till hemsidan Support. Lycka till! www.xbb.se \/ www.innoware.se<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1016","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/pages\/1016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/comments?post=1016"}],"version-history":[{"count":100,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/pages\/1016\/revisions"}],"predecessor-version":[{"id":2903,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/pages\/1016\/revisions\/2903"}],"wp:attachment":[{"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/media?parent=1016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/categories?post=1016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xbb.se\/en\/wp-json\/wp\/v2\/tags?post=1016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}